Start with the deal you need to agree
An order can wait while the buyer and seller discuss who should commit first. Explain the work and the payment concern. We can discuss how the PaySec process relates to that agreement.
Tell us whether you are buying or selling. Describe the goods or services and the proposed delivery stages. You do not need to send confidential customer documents with your first enquiry.
Contact email: contact@paysec.ae
Example of a supplier payment enquiry
A Dubai business is considering an AED 35,000 equipment order. The supplier requests payment before dispatch, while the buyer wants an installation check. That explains the payment question without sharing account details or identity documents.
Information for your enquiry
Email contact@paysec.ae with your name, business name and a short description of the proposed deal. Include your preferred contact details so we can reply.
Questions before contacting us
Can I enquire as a buyer or a seller?
Yes. Explain your role in the UAE business transaction and the payment terms you need to discuss.
Can I ask about supplier payments?
Yes. Describe what the order covers and the delivery stages you are considering. This helps focus the discussion on the actual agreement.
Do I need a completed digital contract first?
Your enquiry can describe the proposed work and payment conditions. You do not need to send confidential deal documents with the initial message.
Can a licensed freelancer contact PaySec?
Yes. Licensed freelancers with a UAE freelance permit can enquire about a service agreement with a business client.